This survey is the first step to register as a courier with Yango and its partners in Bolivia. Fill out the form with your personal and contact details, and the hub team will get in touch with you within 24 to 48 hours.
What information is requested
The registration form asks for the following information:
Personal details
- First and last name: Your full name as it appears on your identity card.
- Identity card (CI): Your Bolivian identity document number.
City and work format
- City: Select the city where you want to work: Cochabamba or Santa Cruz. We recommend choosing the city closest to your place of residence.
- Type of transport: Indicate how you plan to make deliveries:
- On foot — for deliveries in compact central areas.
- Bicycle — for longer routes around the city.
- Motorbike — for fast deliveries and a higher number of orders.
- Car — for bulky orders and long routes.
Contact information
- Phone: Mobile phone number, preferably with WhatsApp. It will be used to confirm your hub appointment.
- Email: To send you instructions and notifications about the registration process.
Documentation
- Driver's license (LC): Only if you will be working by motorbike or car.
- NIT: Not required at the time of filling out the survey, but you must obtain it within 30 days after registration.
What happens after you submit the survey
The registration process consists of the following steps:
- Form review (24–48 hours): The hub team reviews your application and verifies that the data is complete.
- Phone or WhatsApp contact: A hub representative contacts you to confirm the city, work format, and answer your questions.
- Appointment scheduling: You are assigned a date and time to visit the courier hub.
- Hub visit: At the hub, your original documents are verified, the partner agreement is signed, and the thermal bag is handed over after the 200 BOB deposit.
- App activation: Your account is set up in the partner's app and you are shown how to receive orders.
- Going live: You start receiving orders and earning income.
Frequently asked questions about registration
How long does the survey review take?
The review takes 24 to 48 business hours. If you submitted the survey on a weekend, the review begins on Monday.
Can I change my city or format after submitting the survey?
Yes. You can inform the hub team during the confirmation call. The change is subject to vacancy availability in each city.
What if I don't have a NIT?
You can register without a NIT. You will have 30 days after registration to obtain one. The hub team will explain how to get it.
Is the 200 BOB deposit mandatory?
Yes, the deposit covers the thermal bag that is handed out at the hub. It is a requirement to start working.
Can I fill out the survey if I don't own a vehicle?
Yes. You can select the walking or bicycle format. If you acquire a vehicle in the future, you can switch formats.
To learn about the specific conditions in each city, see the Cochabamba and Santa Cruz pages.